OneSuite - International Calls, Internet Fax, Call Forwarding User Tips

Since we published our blog article “Making VoIP Calls with Home Phone - ATA Configuration,” many readers emailed us with questions and inquiries about using their own ATA (Analog Telephone Adapter) devices. Some readers have ATAs (Motorola, Linksys and D-link) from Vonage and ask if they are compatible with OneSuite, while some were looking for recommendations on which ATA works best with OneSuite’s broadband phone service.

If you're starting a home or small office, chances are you might be considering using a VoIP service rather than getting another analog phone line. One main drawback in making VoIP calls compared with regular landline is the quality of the connection. VoIP call quality and reliability depends on a number of factors.

If you are like most people in the business world, then every day we race time to finish all the work and get our tasks done. One way of getting more time on our side is to properly manage it and take advantage of modern-day technology like Voicemail. I know I have. When I’m traveling away from home base, OneSuite’s SuiteAdvantage picks up all my messages.

Organizing a church event? Study group? Family dinner? Trying to call everyone for a soccer practice? Or announcing the time and date for a make-up class? Reminders? Time is money! Wouldn’t it be great if you can broadcast your message, without having to make multiple calls?

Ever tried to coordinate an event and needed to call a bunch of people for schedule or venue updates when email wasn’t an option?  It can sometimes be a pain to keep repeating after yourself and time consuming. The new SuiteAdvantage Message Broadcasting feature will now save you a lot of hassle.

My last couple of blog entries were about alternative softphones to OneSuite SJ phone. A softphone is a computer program you use for making phone calls over the Internet. Note that all these free softphones I’ve introduced on the blogs are different from service-based softphones.

Before I defected to PC calling, I used to buy phone cards from local grocery stores to place some long-distance or international calls. Oddly enough, for my supposedly 500-minute calling card, some weekly 10-15 minute calls would eat up the card in just a couple of weeks. It’s only after I worked for OneSuite, did I learn that most calling cards have different fees and hidden charges calculated to consume your minutes in no time.

Thanks for supporting OneSuite VoIP service. We’d like to inform you that our VoIP system is scheduled to be upgraded from 10:00 AM to 12:00 PM PDT, May 21, 2009. Both broadband access and SuiteAdvantage will be temporarily unavailable during the two hours.