OneSuite - International Calls, Internet Fax, Call Forwarding User Tips

Although I’ve posted articles about these softphone features and configuration instructions individually, I thought it would be a good idea to put them side by side for easy comparison. Hope this chart is helpful for our broadband access users and SuiteAdvantage subscribers, especially for those with different operating systems!

Have you heard about VoIP? Most of us have but there are still many of us have used it but not know about it. If you ever use the internet to have voice conversations then you’ve used VoIP. Last week I bumped into a college friend of mine who clearly is not too aware of this new technology so we had a quick chat about it.  I mentioned about using VoIP because my job requires me to travel and move a lot, and yet I managed to keep the same VoIP phone number in years. If I just stuck to a regular phone line, I might have lost touch with most of my friends.

Since we published our blog article “Making VoIP Calls with Home Phone - ATA Configuration,” many readers emailed us with questions and inquiries about using their own ATA (Analog Telephone Adapter) devices. Some readers have ATAs (Motorola, Linksys and D-link) from Vonage and ask if they are compatible with OneSuite, while some were looking for recommendations on which ATA works best with OneSuite’s broadband phone service.

If you're starting a home or small office, chances are you might be considering using a VoIP service rather than getting another analog phone line. One main drawback in making VoIP calls compared with regular landline is the quality of the connection. VoIP call quality and reliability depends on a number of factors.

For people who want to enjoy the benefits and low rates of VoIP calls, but are still attached to traditional phone sets, analog telephone adaptor (ATA) might be the answer for you. Imagine the convenience of making cheap VoIP calls anywhere without a computer, just by plugging the ATA in your router and phone set.

Out of 20 or so softphones I’ve tested, I’m only recommending four that I consider keepers. Zoiper 2.0™ is the last but not the least. Don’t confuse Zoiper 2.0™ with Zoiper Communicator™ as the latter is a little bit complicated.  Zoiper 2.0™ is a simple softphone and perfect for computers with little memory on board, as it doesn’t hog resources like the other softphones.

Ever tried to coordinate an event and needed to call a bunch of people for schedule or venue updates when email wasn’t an option?  It can sometimes be a pain to keep repeating after yourself and time consuming. The new SuiteAdvantage Message Broadcasting feature will now save you a lot of hassle.

My last couple of blog entries were about alternative softphones to OneSuite SJ phone. A softphone is a computer program you use for making phone calls over the Internet. Note that all these free softphones I’ve introduced on the blogs are different from service-based softphones.

Get your headphone ready and let’s continue with the softphone series. In my opinion, these free softphones offer similar standard features, but you get better quality on some and added features on others. There are four softphones that I would recommend downloading. Last week I wrote about X-lite™ and today I will talk about SJphone™ from SJ Labs.

Early this year I decided to try several free softphones that can be downloaded from the Internet for OneSuite VoIP service. OneSuite does offer a free softphone from SJ Labs™, but just in case you are interested in third-party softphones, here’s how to set up. Please keep in mind though, that OneSuite only provides support to OneSuite-labeled softphone.